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iProperty Launches Rebecca, Ai-powered Property Chat Platform

Last update: 20/06/2016

KUALA LUMPUR, June 20 (Bernama) -- The iProperty Group, owner and operator of property websites, has launched Rebecca, the industry's first artificial intelligence (AI)-powered property chat platform.

In a statement today, iProperty said, the platform was designed to give property buyers and investors another revolutionary avenue to search for properties.

"The arrival of Rebecca comes amid a series of consumer Internet trends that suggest the time is ripe for chat bots. Many in the technology sector think chatbots-interactive messaging powered by AI-are the next big form of communication and their prevalence is already larger than expected," it said.

Its Chief Executive Officer, Georg Chmiel, said the Rebecca responded to queries from property buyers in the process of researching property and collected data about their transactional behaviour along the way.

"The data captured by Rebecca are valuable as we are able to identify what properties and where property buyers and investors are looking at.

"If consumers search in the traditional way by location and price they don't leave the voice or sentiment trail or detailed search criteria which is possible for this bot to sense and record," he said.

Chmiel said the data collected by Rebecca could then be churned to provide property agents and developers valuable insights into the market.

Rebecca is available globally on Facebook Messenger and Telegram, in English only for now. It lets users find their desired property to either rent or purchase.

Rebecca will then provide a list of suggestions based on the request submitted.

-- BERNAMA